YourAmericanTeam has over 35 Senior Consultants with extensive experience providing consulting, staffing and solution assistance to offshore organizations worldwide.

• Website and business document review and assessment
• PPC and SEO strategies attractive to American clients
• One on One training that helps offshore firms understand American business culture
• Determining a strategy for implementing best business performance and project management for outsourcing
• We work with your offshore firm as if it was our own company to helping you attract, retain and understand the US client as if they were in your local area, and more
• YourAmericanTeams subject- and offshore team -area expertise is unparalleled.

As American clients ourselves, we saw the difficulties many offshore providers had when approaching and gaining the attention of US businesses. We have worked with over 120 offshore firms and have helped countless offshore companies learn what US businesses are looking for and what US companies want to avoid.

The level of trust and professionalism American companies expect from their commercial partners is high. With the training and resources available through our programs we teach you this valuable information.

We also provide membership resources that include business documents, sample literature, templates, US business trends and holidays and Member tools to better help you reach out and connect to the American clients who are looking for your services.

Below are some of our more recent Case studies:

The Profile: eLastech Private Limited


Indian Web Development and SEO & Marketing firm eLastech Private Limited.
Founded in 1994, eLastech has an office in Delhi and an office in the UK. They also have partnerships with several US companies who outsource with them. Headquartered in Delhi IN, eLastech has a portfolio of services including SEO and Marketing, web design and development, e-commerce and shopping cart proprietary software and multimedia design.

The Situation:

eLastechs working operations were split between 2 areas in Delhi IN and UK and conducted a lot of business with clients in the United States. Rather than travel to the US and set up shop. they found an American Project Manager from YourAmericanTeam.com (Eric) to handle emails, phone calls and direct customer inquiries (US time zone) as well as many other tasks.

The Solution:

Practical delivery of the YourAmericanTeam Dedicated Manager solutions and services could only be effective through a sound understanding of eLastechs current operations. Since YourAmericanTeams number #1 solution is the Dedicated US Project Manager we were in excellent position to determine the requirements of the situation and what many offshore companies need in a US project manager, so we made a detailed outline for eLastech to review.

eLastech chose a senior web savvy Project Manager from our Full Time Dedicated PM Solution to handle:
• All phone, email support inquiries from the timings of 9-5 EST
• Any new US sales leads were followed up by the new PM and all technical details forwarded to eLastechs development team in India for pricing and review.
• eLastechs new PM then read the proposals written by the Indian Programming team, cleaned up the English, reworded, and sent to the US prospective client for any revisions.
• The YAT PM member would then follow up with the client to see if they had any questions regarding the proposal and documents.
• The new YAT PM would also consult with eLastech on new strategy and how to better serve its US clients.

Solutions Used: YourAmericanTeam Dedicated Project Manager Full Time Solution.
 

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The Profile: Inet Landrush


Pakistani Data Research, conversion and data entry firm. Founded in 1999 they are providers of custom data management solutions for US clients.

The Situation:

Inet Landrush has a three-person sales team and a data mining team of fifteen. The sales team's responsibility is to manage and solicit work from Elance and Guru.com. Their daily tasks involved sending proposals and communicating with US clients seeking  manipulation services. Inet Landrush CEO and president contacted YourAmericanTeam to find a way for them to better communicate and connect with US customers on a daily basis. They noticed they were losing jobs to other teams that had less experience and they needed a way to better compete in their field.

The Solution:

YAT found a few areas where Inet Landrush could use the services of a YourAmericanTeam Dedicated Project Manager but Inet Landrush already had close to 24-hour sales support in house. They most needed help with basic RFP and Business communications. We suggested a Full Business document review and also 24x7 help from a YourAmericanTeam staff member via Live Chat on their preferred communications tool - Yahoo Instant Messenger.

• Inet Landrush chose the Your American Team member Live Chat Staff Solution to help their thriving data management business. They also chose the Full business document review solution.
• Your American Team senior content editor went to work on 6 of their business document templates.
• Your American Team members cleaned up the documents and send them back to Inet Landrush for immediate use in their daily communications.
• Four American Team members were added to the 24x7 lineup to assist Inet Landrush with any and all of their questions via the Yahoo live chat.
• Inet Landrush would inquire about sites they were unsure about, ways to best communicate with a site owner, and any doubts they might have about a certain site, task or client.


The Result:

After a thorough review of all Inet Landrush's business documents, we found that many were poorly written - they didn't make sense to  prospective US clients who received them. We felt this was making clients uneasy, causing hesitation to finalize deals.  We rewrote the documents and clearly communicated Inet Landrushs strengths, services and outstanding business history within these revisions and templates. Inet Landrush also utilitizes their new US team members via Yahoo Live chat and they have successfully been awarded more projects and are better communicators and competitors on Elance and GURU because of these value added solutions.

Solutions Used: Your American Team member - Live Chat Solution
 

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The Profile: I-motion Studio Creations


Romania Media development firm was founded in 2006 and specializes in Flash, action script, animations, movies, cartoons, voice-over work and viral marketing solutions. I-motions main source of client interaction is on Elance and Rentacoder where they get 80% of their US clients (their website accounts for 20% of business leads).

The Situation:

I-Motion studios came to us with a tough problem. Even though they had plenty of clients and lots of work and their revenue was increasing every month, many of their $1500 - $3000 USD average cost jobs were not being paid in full and clients were abandoning projects and demanding more work than originally specified in the original scope of work. This left IMS overworked and underpaid.

The Solution:

I-Motion studios quickly signed up for our One on One training course 'Successfully getting clients to pay on time' where we teach offshore firms exactly how to stay in scope, prevent out of scope troubles from happening and getting clients jobs completed and paid in full. We also suggested our Your American Team member email solution to IMS in which an American Team member would be working for IMS and handle all billing and payment solutions via custom written emails.

• IMS enrolled for a One on One training course to learn how to prevent clients from not paying and missing milestone or  progress payments. This training course also teaches offshore providers on how to keep the project in scope, on time and heading for completion.
• Your American Team senior content editor went to work for IMS to respond to their clients who were past due and not paying via custom written emails and documents specific to each client's situation.
• IMS utilized the Dedicated Team member email solution by having their new American assistant review past due clients and immediately respond to the past due client and explain to IMS what they could do to prevent the incident from reoccurring.




The Result:

After 2 months of using the new American Team members help by way of email IMS feels they have their billing and client payment solutions under much better control. IMS told us that they learned a lot in the One on One training course and that having the American Team member's full attention by way of email is a great resource for any offshore firm to have. They use the American Team member several times a week for various revisions and email corrections and suggestions about prospective clients. 'We treat Michael and James (Your American Team reps assigned to IMS) as if they were sitting right here in our office and they are a valuable addition' - Anton

Solutions Used: 'Get your clients to pay' training course and Your American Team Staff member email solution.
 

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The Profile: Direct 2 India Code Specialist

Direct 2 India coding specialist are a newly formed web development company based out of New Delhi, India.


The Situation:

New to the Freelance site arena (Elance, Guru, Rentacoder and Odesk) coding team Direct 2 India needed access to professionally written business documents and communication tools to connect with their US clients and compete in this crowded arena. Their website and freelance accounts were poorly worded and poorly written. They needed a full overhaul in order to compete with the older and more established offshore providers already in the market.


The Solution:

Direct 2 India signed up for our Membership Resources solution which immediately gave them access to sample RFPs, email and business communication templates, sample proper correspondences for most business situations, sample milestone and business terms and professional business proposals and company description templates. They also purchased our website and freelance accounts review and checkup solution which put a Your American Team content writer to work rewording and reworking their company website and freelance account profiles.

• D2I gained immediate access to templates, documents, sample emails and proposals to use for their own when communicating with US clients.
• Your American Team senior content editor went to work for D2I to reword and properly showcase Direct 2 India services and company information in plain English.




The Result:

Direct 2 India immediately saw an improvement in bounce rate as more US clients were staying and reading the content on their site. Their google analytics showed a much lower bounce rate, increased traffic, and leads from their online form requesting more information. They are also active members in our Members Resource Center where they utilize all the tools and resources to help them best communicate with their US clients -- keeping them on top of current US business conditions and trends.

Solutions Used: Members Only resources and Freelance site account review & Checkup and Web Site account review & checkup.
 

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Have questions? Visit our FAQ page or Click here to talk with us now.

The Problem: Wanted to setup offices in US, couldn't afford but needed a US project manager to assist during US operating hours.

The Solution: Dedicated American Project Manager.

Profile: Inet Landrush. Pakistan

The Problem: Inet was losing many of the jobs they were bidding to competititors and wanted a solution to better communicate with American Clients. They also felt their documents were sub-par and wanted to have their business documents professionally reviewed and re-written before they reached their American potential client.

The Solution: Your American Team Staff Member - Live Chat Solution

Profile: I-Motion Studio Creations. Romania

The Problem: IMS was having trouble getting clients to pay on time and losing man hours to out of scope  features being demanded by clients.

The Solution: 'Get your clients to pay' training course and Your American Team Staff member email solution.

Profile: Direct 2 India Code Specialist. India

The problem: New to Elance, Rentacoder, Odesk and providing web services to US clients they needed professional business documents and resources to gain entry into the competitive world of offshore provider services. Direct 2 India had a full web development team in place but had poorly written proposal templates and a poorly worded website that did not show off their services and skills in Web Development.

The Solution: We enrolled D2I into our members resources area where they immediately had access to templates, documents and resources that would quickly get them on their way to communicating effectively with US clients. We also signed them up for our freelance and website review and checkup solution where we reworded and rewrote their sites content to better relay the services they had to offer.

 

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